under Devang Solanki guidance consultant companies development team has been developed CRM Software in PHP & DotNet Technologies.
Customer Relationship Management Features:
CRM for Sales Force Automation:
Sales CRM Software module provides below mention CRM features.
- Lead Management
- Lead Conversion Mapping
- Account & Contact Management
- Opportunity Management
- Quote Generation
CRM for Customer Support & Service:
- Trouble Tickets
- Knowledge Base
- Customer Self Service
- Online Knowledge Base
- Support Statistics
CRM for Marketing Automation:
- Online Lead Forms
- Mailing Lists
- E-mail Templates
- Mail Merge Templates
- Mass E-mail
CRM for Inventory Management:
- Products Catalog
- Price Books
- Vendors List
- Purchase Orders
- Sales Orders
- Invoices
CRM Activity / Event Management:
- Tasks, Meetings, and
- Recurring Events
- Group/Shared Calendar
- Activity History
- E-mail Notifications
- Notes
CRM Productivity Tools:
- Add-ons
- Incoming & Outgoing E-mail Integration
- Outlook Plug-in
- Office Plug-in
- Thunderbird Extension
- Customer Portal
- RSS Feeds
CRM Reports & Dashboards:
- Key Metrics
- Customizable Reports
- 20 Pre-built Reports
- Dashboards for Sales
- Report Folders
CRM Product Customization:
- Custom Fields (10 different
- Pick Lists
- Custom List Views
- Drag & Drop Modules
CRM Security Management:
User Management
Profiles
Roles
Organization-level Sharing Model
Organization-level Field Access
